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Our policy has a duration of (30 days). If (30 days) have passed since your purchase, we will not be able to offer a full refund or exchange.
We offer the return service with which you can recover the money of the purchase. To be eligible, the product must be returned in optimal condition, unused and in the original packaging.

Products exempt from return

To complete your return, we need a proof of purchase or receipt.
Do not return the purchase to the manufacturer.
Once the product is received in our warehouse, we will verify its conditions and based on the results, we will notify you in an email that we received the item and we will inform you about the approval, or in case of presenting something new, the rejection of your refund.

Response time

You will be notified within (#) hours; if approved, we'll process your refund, and a credit will automatically be applied to your card or original method of payment, within a certain number of days. If it still doesn't reflect the refund value, contact your bank.
If you have already done the above and still have not received your money, you can contact us at or call us at the following number +1 754 245 3070.

Product on sale (if applicable)

Only regular priced products can be refunded. disposable, sale items are non-refundable.

Changes (if applicable)

We only replace products if they are defective or damaged (subject to inventory availability at the time of exchange). Changes can only be made for products with a value equal to or less than the original, if you want more information send us an email to or call us at the following number +1 754 245 3070.


The shipping cost must be borne by you. Depending on where you live, the time it takes to receive your product exchange may vary.


To make your request click here

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