What does it cover?
Effective immediately upon purchase, this policy is in place to address any material defects or manufacturing errors that may occur with our blinds and/or curtains and their components. Under this policy, we will cover the cost of repairing any such issues at no charge to the customer. However, it is important to note that this policy does not cover any expenses related to disassembly, freight, or installation, which must be borne by the customer.
We are committed to providing our customers with the highest quality products and services, and we stand behind the craftsmanship of our blinds and curtains. In the rare event that there is an issue with our products due to a material defect or manufacturing error, we will work with our customers to make it right as quickly and efficiently as possible.
Thank you for choosing our products and we appreciate your business.
Also applies to Motors, Receivers, and remote controls.
What does it not cover?
Please be aware that damage caused by accidents, misuse, repairs, modifications, or reinstallations performed by someone other than an authorized Forty-Four Signature LLC dealer, as well as failure to follow product installation, handling, cleaning, and maintenance instructions, is not covered under our policy. Additionally, natural wear and tear, deterioration of materials, and damage due to exposure to corrosive agents that can irreversibly damage fabrics or parts are not covered.
Once you have accepted and made payment for your purchase, you are accepting the terms of this policy. Please note that Forty-Four Signature LLC will not be held responsible for any collateral damage caused by mishandling of the product.
We take pride in providing high-quality products and want our customers to be completely satisfied with their purchase. If you have any questions about our policy or the proper care and maintenance of our products, please do not hesitate to contact us.
How to process a warranty?
To make a claim on your product, you can easily do so through our website by filling out the form located at the bottom of the page. Be sure to describe the problem you're experiencing with the product and attach any necessary photos or videos to help us better understand the issue. Alternatively, you can also contact us directly at +754 245-3070 and speak with one of our advisors. Once your claim is received, it will be reviewed within 24 hours and you will be provided with a formal response. If your claim is accepted, we will work to resolve the issue at no cost to you. However, please note that damages caused by misuse, accidents, or exposure to corrosive agents are not covered under our policy. In such cases, we will provide alternative solutions for your specific situation.